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How it works
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Our protection layers
We use multiple layers of verification and protection to help ensure reviews come from real people and reflect genuine experiences.
- 01
Real reviewer verification
We use account and contact verification to make it harder for fake or automated accounts to submit reviews.
- 02
Review authenticity checks
Our system analyzes reviews and account activity for patterns associated with spam, fake reviews, duplicate submissions, and manipulation.
- 03
Duplicate & abuse protection
We monitor repeated activity and attempts to influence ratings through multiple accounts or coordinated submissions.
- 04
Suspicious activity detection
Unusual review patterns, such as sudden spikes in activity, are flagged for additional checks.
- 05
Community reporting
Users and businesses can report reviews they believe violate our review guidelines.
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