Building trust in Bangladesh: a long-form view
A field report from the verification desk — what we learned visiting 200+ businesses across Dhaka, Chattogram, and Sylhet.
Credible Editorial
· 8 min
For six months our verification team travelled the country. We sat in 200+ businesses — from Gulshan offices to Old Dhaka shops — and asked the same question: what would make your customers trust you more?
What we heard
- Almost universally, businesses wanted a way to be recognised beyond word of mouth.
- Most had tried some form of online marketing — and felt the results were noisy.
- Few had a system for collecting feedback at the moment of delight.
What we built
The verification program was the direct answer to what we heard. It is not glamorous — it is paperwork, photos, and patience. But it is the foundation everything else rests on.
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